Privacy Policy

Last updated: 15th January 2026

Data Controller Information

The data controller responsible for your personal information is brightcorelora AG, a company registered in Germany under registration number HRB468259. Our registered office is located at Gartenstraße 180, 10592 Berlin, Germany. You can contact us regarding privacy matters at privacy@brightcorelora.pro or by telephone at +49 301421620.

Data Collection

We collect various types of information when you interact with our website and services. The data we collect includes personal information you provide directly to us and technical information collected automatically through your use of our website.

Personal data collection occurs when you contact us through our website forms, request information about our services, or engage with us for business purposes. This may include your name, email address, telephone number, company information, and details about your construction projects or budget control requirements.

Information You Provide

• Contact information (name, email address, phone number)
• Company details and professional information
• Project specifications and budget requirements
• Communication preferences and enquiry details
• Any other information you choose to provide in your communications with us

Automatically Collected Information

• IP address and location data
• Browser type and version information
• Device information and operating system
• Website usage patterns and navigation behaviour
• Referral sources and search terms

How We Use Your Information

We use the personal information we collect for various business purposes related to providing our construction budget control services. How we use your information depends on the legal basis for processing and the specific context in which you provided the information.

The primary purpose of collecting your data is to respond to your enquiries, provide information about our services, and deliver the construction budget control solutions you request. We also use your data to improve our website functionality and user experience.

Specific Uses Include:

• Responding to your enquiries and providing customer support
• Delivering our construction budget control services
• Processing and managing your service requests
• Communicating about projects and service updates
• Improving our website and service offerings
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on several legal grounds. The primary legal basis for processing your information is legitimate interest in operating our business and providing construction budget control services. For marketing communications, we rely on your consent, which you can withdraw at any time.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses various types of cookies including necessary cookies for basic functionality, analytics cookies to understand user behaviour, and marketing cookies for advertising purposes. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to maintain confidentiality and security of your data.

We May Share Information With:

• Service providers who support our business operations
• Professional advisers including lawyers and accountants
• Government authorities when required by law
• Business partners for joint service delivery (with your consent)

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period depends on the type of information and the purpose for which it was collected. Generally, we retain customer data for seven years after the end of our business relationship to comply with German commercial law requirements.

Your Rights

Under GDPR and German data protection law, you have several rights regarding your personal information. These rights enable you to control how your data is processed and ensure transparency about our data handling practices.

Your Rights Include:

• Right of access: Request information about the personal data we hold about you
• Right to rectification: Request correction of inaccurate personal data
• Right to erasure: Request deletion of your personal data in certain circumstances
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another organisation
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for processing where applicable

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses approved by the European Commission.

Contact Information

If you have questions about this privacy policy or wish to exercise your rights regarding your personal data, please contact us using the following information:

We will respond to your enquiry within one month of receiving your request. If you are not satisfied with our response, you have the right to lodge a complaint with the German data protection authority (Bundesbeauftragte für den Datenschutz und die Informationsfreiheit).

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Governing Law

This privacy policy is governed by German law and the General Data Protection Regulation (GDPR). Any disputes arising from this policy will be subject to the jurisdiction of German courts.